Help Center

Need assistance with your Wishified account, celebration orders, or seller shop? We're here to help.

1. Getting Started

If you're new to Wishified, start by creating a complete profile. As a customer, adding details about your celebration preferences helps sellers tailor their quotes. As a seller, completing your shop profile and portfolio is key to discovering and winning wishes.

2. Managing Wishes & Orders

All active quotes, orders, and delivery statuses can be tracked live in the app. If you encounter any delays or discrepancies during an active order, you can raise a ticket in the app or reach out directly to our support desk.

3. Dispute Resolution & Cancellations

We guarantee 100% full refunds for any cancellations by sellers or orders not fulfilled to specifications. For dispute inquiries, our support representatives intervene promptly to ensure fair resolution.