User Data Rights • DPDP Act 2023
Account Deletion & Data Erasure Request
At Wishified (operated by WISHIFIED LLP), we respect your right to privacy and data control. You have the right to request the deletion of your account and erasure of all associated personal data at any time.
How to Request Account Deletion
Method 1: In-App Deletion
Instantly initiate account deletion directly from the mobile app:
- Open the Wishified app.
- Navigate to your Profile page.
- Scroll to Account Actions and tap Delete Account.
- Enter the reason for deleting your account and tap Submit Request.
- Your request is submitted as a platform ticket for administrator review. You can track your request at any time under My support requests in Help and support.
Method 2: Email Request
Submit an erasure request from your registered email address or mobile number:
Send an email to support@wishified.com with subject "Account Deletion Request" stating your registered phone number.
Compose Deletion EmailDeletion Process & Retention Policy
- Data Removal: Upon identity verification, your profile details, personal identifiers, saved delivery addresses, device push tokens, and draft wishes will be permanently deleted or anonymized from our active databases within 30 days.
- Active Orders Condition: For security and buyer protection, accounts with ongoing, active, or disputed orders cannot be deleted until all orders are fulfilled, cancelled, or resolved.
- Statutory Retention Requirements: Completed financial transaction receipts, invoice records, and fraud-prevention audit logs will be securely retained for the minimum statutory period mandated by applicable taxation, GST, and Indian commercial regulations before permanent disposal.
Have Questions?
For further details, read our complete Privacy Policy or contact our Grievance & Data Protection Officer at support@wishified.com.